Only registered users can bid at our auctions.  You must first logon with your user name and password.

You need to make sure you have the correct nickname and password. If you are unsure, you can click the “Forgotten your password” link on the logon page to retrieve your password.  If you forgot your username, you can call customer support at 1-800-401-8976 to request the information.

Some users on the AOL default browser may be logged out automatically sometimes. We recommend that users having this problem download the Mozilla Firefox (www.Mozilla.com) browser, or any other browser. The AOL connection can still be used to connect to the internet.

No. Your bid is an irrevocable offer to purchase a lot at the stated bid price.  Buyers are required to conduct any research on an item prior to placing a bid. A bid amount cannot be removed or cancelled from an auction once it is placed, unless  there is a gross change in the description of the lot.
 

U.S. PAS allows for two forms of bidding: regular bids and auto-bids.  Regular bids are one time bids executed by the bidder in the exact amount of the bid.  An auto bid is offered as a convenience to our users.  In effect, it is the maximum bid that the bidder is willing to place at the time.  Our system will automatically place bids for you, starting at the lowest bid available.  The system will only increase your bid if you are outbid by another user.  The system will continue to bid automatically for you up to your maximum bid, that is your autobid amount.  If no other bidder is bidding, your bid will not increase to your maximum bid.  If upon registration you selected to be informed when you were outbid, you will receive an email in the case that you are outbid.  You then have the option to logon on and place another bid on the item. 

The other bidder had an AUTOBID in place, and their maximum bid was higher than your bid.  The AUTOBID feature automatically increased the bid on their behalf.

First, we want to clarify the difference between an autobid and a regular bid. Then, if you still want to change the bid type, we will explain the process. When you place a bid, you bid either the default amount (which is the next lowest bid available), or you can manually enter another higher bid amount. An important note: Your bid will never go higher than the amount entered as your bid. You can choose whether the bid will be an auto bid (which is the default) or a regular bid. A REGULAR BID is simply a bid for exactly the amount that you enter. Example: consider the bidding on an item whose current bid is $100, and the increments are $20. If you submit a regular bid in the amount of $150, you will become the high bidder with a bid of $150. An AUTOBID uses the amount you enter in the bid box as your maximum bid. The system will then automatically place the lowest bid on your behalf, and should someone bid against you, the system will automatically increase your bid UP TO your maximum bid, which is the amount you entered in the bid amount box. Example: consider the bidding on an item whose current bid is $100, and the increments are $20. If you submit an autobid of $150, you will become the high bidder with a bid of $120 ($100 previous bid + $20 increment).  The autobid system placed the lowest bid on your behalf.  Now suppose that someone else comes and bids on that same item. They place a bid for $140.  The autobid system detects that you have an autobid higher than this amount, and automatically places the bid for you in the amount of $150.  The other user will be outbid, and you will be the highest bidder with a bid in the amount of $150. It will not go higher that this amount since that was the maximum bid that you placed, so if someone now places a new bid for $170, you will have been outbid. Please note, if a user places the default bid (which is the amount automatically indicated in the bid box AND is the lowest bid available) as an autobid, it is essentially the same as placing a regular bid for that amount, because if someone places another bid, the current user will be outbid.  The AUTOBID feature only comes into play when the user increase the default bid amount so that is at least one increment higher. Many users prefer the autobid feature because it allows them to enter the maximum amount that they are willing to bid on an item but at the same time places the lowest possible bid on their behalf. If they are outbid, the system will automatically bid for them UP TO the maximum bid amount. If they are not outbid, they can win the bidding at a lower bid than they intended to place. In this way, they are not forced to continually monitor the bidding on the item; they are secure that the system will bid for them up to the maximum bid. If the bidder still prefers to use a regular bid to reach the maximum bid immediately, the user can do the following: Place a regular bid in the amount of 1 cent over the previous autobid. (If you already placed an autobid in the amount of $150, the system will not allow you to place a bid lower than $150). Example: consider the bidding on an item whose current bid is $100, and the increments are $20. If you submit an autobid of $150, you will become the high bidder with a bid of $120. The system will automatically bid for you up to $150.  However, if you want to be seen as the high bidder at close to that amount, you can submit a regular bid in the amount of $150.01.  You will then be the high bidder with a bid of $150.01, and there will be no autobids in place.  If another user comes in with the next bid of $170.01 ($150.01 + $20 increment), you will be outbid. If you still have questions with regards to the autobid feature, please do not hesitate to contact customer support at 1-800-401-8976.